How do I reconcile an order?

You can quickly reconcile an order by going to your dashboard and selecting 'reconcile'

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Reconciling invoices can be done via your Dashboard. If you receive and item that needs a credit, you are given 7 days to submit this to our team.

On your Dashboard you will see a Reconciliation button next to the orders. Here you will select this option, to let our team know what occurred and why the refund is needed. Refunds on orders will be placed as a credit on your account only.